Accessibility Statement

Updated: 24 August 2025

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At L’etoile, we are committed to ensuring that our website is accessible to all customers, including those with disabilities. We believe everyone should be able to browse, shop, and enjoy our products with ease.

1. Our Commitment

We strive to make www.letoile.com.au accessible and usable by everyone, including people with vision, hearing, mobility, and cognitive impairments. Our goal is to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

2. Accessibility Features

Some of the features that help improve accessibility on our website include:

• Clear, consistent layout and navigation

• High contrast text for readability

• Alt text for images and product photos

• Keyboard navigation support

• Responsive design for mobile and tablet users

• Use of accessible form fields and labels

We continue to test and improve our site using accessibility evaluation tools and user feedback.

3. Third-Party Content

While we aim to ensure full accessibility, some third-party content (such as payment gateways, social media widgets, or embedded videos) may not yet meet the same standards. We encourage those providers to adhere to accessibility best practices as well.

4. Ongoing Improvements

Accessibility is an ongoing process. We regularly review our site to identify and fix potential accessibility barriers. If you experience any issues, please let us know so we can address them as soon as possible.

5. Feedback and Assistance

If you encounter any accessibility difficulties or require assistance using our website, please contact us:

Email: infon@letoile.com.au
Phone: 03 4233 4209
Address: Melbourne, VIC, Australia
Website: www.letoile.com.au

We welcome your feedback and are happy to assist you in completing a purchase or accessing information in an alternative format.