Terms & Conditions
Updated: 24 August 2025
Welcome to L’etoile – www.letoile.com.au. These Terms and Conditions govern your use of our website and the purchase of goods from us. By accessing, browsing, or using our site, you agree to be legally bound by these terms.
1. General Information
Business Name: L’etoile
ABN: [92138584213]
Location: Melbourne, Victoria, Australia
Website: www.letoile.com.au
Phone: 03 4233 4209
Email: infon@letoile.com.au
These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
2. Eligibility
To use our website and make purchases, you must be at least 18 years old or have the consent of a parent or guardian. By placing an order, you warrant that you meet these requirements.
3. Product Information
We strive to ensure that all details, descriptions, and prices of products listed on this website are accurate. However, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information without prior notice.
4. Pricing and Payment
All prices are listed in Australian Dollars (AUD) and are inclusive of GST unless otherwise stated.
Payment must be received in full before your order is processed. We accept payment via credit/debit card, PayPal, and other secure payment gateways as indicated on the site.
5. Shipping and Delivery
We ship Australia-wide. Shipping times and costs are specified at checkout and may vary depending on your location. Delays may occur due to external factors such as postal service disruptions or public holidays.
6. Returns and Refunds
We accept returns for eligible items in accordance with Australian Consumer Law. To request a return, please contact us at infon@letoile.com.au within 14 days of receiving your order.
Products must be unused, unopened, and in original packaging. For hygiene reasons, makeup and skincare products cannot be returned unless faulty.
7. Intellectual Property
All content on our website, including images, logos, text, graphics, and design, is the property of L’etoile and is protected by copyright and trademark laws. You may not reproduce, modify, or distribute any part of our content without prior written permission.
8. Privacy
Your use of our website is also governed by our Privacy Policy. We collect and handle personal information in accordance with the Privacy Act 1988 (Cth).
9. Limitation of Liability
To the extent permitted by law, L’etoile shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the website or products purchased through it.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites.
11. Amendments to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting to the website. Your continued use of the site signifies your acceptance of the revised terms.
12. Governing Law
These Terms and Conditions are governed by the laws of Victoria, Australia. Any disputes arising from or relating to the use of this website will be subject to the jurisdiction of the courts of Victoria.
13. Contact Information
For any questions or concerns about these Terms and Conditions, please contact us:
Email: info@letoile.com.au
Phone: 03 4233 4209
Address: Melbourne, VIC, Australia